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Direct Impact Sweepstakes. A Huge Success!

Thanks to everyone who participated in Identifix's Direct Impact Sweepstakes. We received an impressive 945 customer success stories detailing exactly how Direct-Hit™ has helped technicians save the day and be more productive in their shops.

Now that Direct-Hit supports Apple® iOS and Android™ mobile devices, Identifix wanted to give our customers a chance to try out this new enhancement with the latest technology. All you had to do was tell us your success story for a chance to win a Free iPad.

These five lucky winners were chosen at random from across the country:

  • Ryan Hampson of AAMCO in Lebanon, TN
  • Shelly Frederick of Vic's Auto Body, Inc. in Horicon, WI
  • Gilbert Tilghman of Tilghman's Garage in Dover, NC
  • Rick Miner of Miner's Auto Repair in Cedar City, UT
  • Steven Wiley of Eastfork Performance in Cleveland, TX

READ THE SUCCESS STORIES OF OUR WINNERS >

“We were using another information resource for the last 7 years, but when we heard about Identifix we gave it a shot. What we found was faster and more complete diagnostic information with astounding accuracy. Thanks to Identifix's vast database, hotline techs, and those wonderful Repair-Tracs we have been able to practically eliminate our time spent on diagnostics, which saves the customer more money in the long run, and they tell people that they know about how it didn't cost a hundred dollars (or more) to have their car diagnosed.”

- Ryan Hampson of AAMCO in Lebanon, TN


“We have had several instances where identifix has been a lifesaver. Our favorite one to talk about is an older model Honda Civic that had a radiator leak, which caused the vehicle to idle terribly. The first thing we did was log in to Identifix and check to see why this vehicle was idling so bad. Never in a million years would we have guessed that it was low on coolant. We are so glad we started and continue to use Identifix. Thank you!!”

- Shelly Frederick of Vic's Auto Body, Inc. in Horicon, WI


“Identifix has helped my shop fix a lot of cars. I have been in the hospital with heart surgery and the guys at the shop would have been lost without Identifix helping them diagnose the problems to repair a lot of vehicles while I was in the hospital. Thanks for your help.”

- Gilbert Tilghman of Tilghman's Garage in Dover, NC


“I don't have just a single success story, it's a daily event. Since I've been using Identifix, the shop's diagnostic time has been cut by at least 70%. Ths great thing about Identifix is that it helps us zero in on the system causing the problem. Also with the added OEM features, I have all the information I need in one place. Great product, Thanks.”

- Rick Miner of Miner's Auto Repair in Cedar City, UT


“With wiring diagrams it has allowed my engine swaps to be so much easier. All I work is diesels, and with the diesel technology today you have to have the right pin outs to get ECU programmed etc...”

- Steven Wiley of Eastfork Performance in Cleveland, TX

ACCESS DIRECT-HIT ON YOUR iPAD OR ANDROID TABLET TO >

  • Diagnose and repair vehicles faster
  • Increase tech confidence and productivity
  • Reduce non-billable work time
  • Boost customer trust and satisfaction
  • Keep your shop profitable

ADDED FUNCTIONALITY >

Direct-Hit's mobile device support also provides “pinch to zoom” functionality that allows you to bring into focus documents including OE wiring diagrams, component locations and specifications.

CLICK HERE FOR A COMPLETE LIST OF THE DETAILS ON DIRECT-HIT'S COMPATIBILITY WITH APPLE iOS AND ANDROID DEVICES.

Call our Customer Support Team at 1.800.745.9649

if you have any questions regarding Direct-Hit's mobile device support or general questions about how we can help you be more productive on every car, every day!

Apple iOS:

  • You may view Direct-Hit on Apple mobile devices using Safari in iOS (iPad/iPhone/iPod Touch). This excludes other Apple mobile products such as the iPod Nano, and iPod Classic because they do not use iOS as their operating system or have the Safari browser.
  • Apple mobile devices do not support Flash media. If you attempt to load a flash file, you will see the following message: “Apple mobile devices do not support viewing flash (.flv, .swf) files. Because of this limitation, we cannot display the document you are trying to view.” Identifix cannot address this limitation until Apple adds this functionality.
  • To print, you must have an Airprint enabled printer (specific models) and have it set up as a network (wifi) printer.

Android:

  • You may view Direct-Hit on Android mobile devices (phones and tablets) using their default web browser (which is simply called “Browser”). Within the Android Marketplace you can download other browsers such as Firefox, Opera and Dolphin, however, we do not officially support anything other than Android's Browser.
  • The Android “Browser” does not support viewing a PDF in-line, in other words within an expanded list of items. Here you will see a message saying “Sorry, Android devices do not support displaying PDFs within a browser.” Identifix cannot address this limitation until the Android Browser adds this functionality.
  • To print, you must download Android's printing app (available in the Android Marketplace) that allows you to print over wifi. There is additional set up required through your Android device that defaults the printing app as the printing service on your device.
Copyright ©2012 Identifix | 2714 Patton Road | Roseville, MN 55113 | 1.800.745.9649